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Inkhari Privacy Policy

Last Updated: 3/1/2026

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1. INTRODUCTION & SCOPE

Inkhari LLC ("we," "us," "our," or "Company"), a limited liability company organized under the laws of the Commonwealth of Virginia, is dedicated to safeguarding your privacy and handling your personal data with the highest degree of care, transparency, and integrity.

This Privacy Policy ("Policy") describes our practices concerning the collection, use, disclosure, retention, and protection of your personal information when you:

  • Access and use our website, https://www.inkhari.com (the "Website").

  • Purchase our handcrafted jewelry and accessories ("Products").

  • Book, participate in, or receive our remote spiritual, intuitive, or healing sessions ("Spiritual Services").

  • Communicate with us via email, contact forms, social media, or other channels.

  • Otherwise interact with any of our offerings.

By engaging with our Website and Services, you acknowledge that you have read and understood the terms of this Policy. If you do not agree with our policies and practices, you must immediately discontinue use of our Website and Services.

2. INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Information"). This collection occurs through several means:

2.1. Information You Provide Directly to Us

  • Identity and Contact Data: Your full name, email address, postal/billing/shipping address, telephone number, and country/region.

  • Transaction and Order Data: Details of Products you purchase, order history, shipping preferences, and payment information. (Note: We do not store full credit/debit card numbers; these are processed directly by our secure third-party payment processors).

  • Service and Booking Data: For Spiritual Services, this includes your selected session type, preferred date/time, any personal intentions, notes, or responses shared via intake forms, and your interaction with session links (e.g., Zoom).

  • Session Recordings: Audio or video recordings of sessions where recording is explicitly offered and to which you provide prior consent.

  • Communications Data: The content of your messages, emails, social media direct messages (e.g., Instagram), contact form submissions, and any testimonials or reviews you choose to provide.

  • Marketing Preferences: Your preferences for receiving promotional communications.

2.2. Information Collected Automatically

  • Technical and Device Data: Your Internet Protocol (IP) address, browser type and version, operating system, device identifiers, screen resolution, language settings, and time zone.

  • Usage Data: Information about your interaction with our Website, including pages visited, time spent, links clicked, Products viewed, referral URLs, and the dates and times of your visits.

  • Cookies and Similar Technologies: We use cookies, web beacons, pixels, and other tracking technologies. For more detailed information, please refer to Section 7 and our separate Cookie Policy.

2.3. Information from Third-Party Sources

We may receive limited information about you from:

  • Payment Processors (e.g., Stripe, PayPal): Confirmation of payment status and limited billing details (not full card numbers).

  • Shipping Carriers (e.g., DHL, USPS): Delivery status and confirmation data.

  • Analytics and Advertising Providers (e.g., Google, Meta): Aggregated and anonymized usage data.

  • Social Media Platforms: When you interact with our profiles, we may see your public profile information and messages.

3. HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information for the following business and operational purposes:

  • To Fulfill Our Contract with You: To process and fulfill your orders, manufacture your Products, schedule and conduct your booked Spiritual Services, deliver session recordings, manage your account, and communicate with you regarding transactions, bookings, and service-related updates.

  • To Communicate and Provide Support: To respond to your inquiries, provide customer service, address technical issues, and send administrative messages (e.g., policy updates).

  • For Marketing (With Your Consent): To send you newsletters, promotional offers, announcements about new Products or Services, and other marketing communications. You may opt-out at any time using the unsubscribe link in every email.

  • To Analyze and Improve: To understand how our Website and Services are used, conduct internal research, perform analytics, and improve the quality, security, and user experience of our offerings.

  • For Security and Fraud Prevention: To monitor, investigate, and prevent fraudulent transactions, unauthorized access, and other malicious activities.

  • To Comply with Legal Obligations: To comply with applicable laws, regulations, tax requirements, court orders, and lawful government requests.

  • To Protect Rights and Interests: To enforce our Terms and Conditions, protect the rights, property, or safety of Inkhari LLC, our customers, or the public.

4. LEGAL BASIS FOR PROCESSING (APPLICABLE TO EEA, UK, & OTHER REGIONS)

Where required by law (such as under the GDPR), we process your Personal Information on one or more of the following legal grounds:

  • Performance of a Contract: Processing necessary to fulfill orders and provide Services you have requested.

  • Consent: Processing based on your clear, affirmative consent (e.g., for marketing emails, certain cookies, session recordings).

  • Legitimate Interests: Processing necessary for our legitimate business interests (e.g., website security, fraud prevention, direct marketing in contexts where a relationship exists, improving our Services), provided such interests are not overridden by your data protection rights.

  • Legal Obligation: Processing necessary to comply with a legal or regulatory obligation.

5. HOW WE SHARE YOUR PERSONAL INFORMATION

We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

  • With Service Providers: We engage trusted third-party vendors to perform functions on our behalf (e.g., payment processing, shipping, email delivery, cloud hosting, analytics, videoconferencing). These providers are contractually bound to use your data only to provide their services and to protect its confidentiality.

  • For Legal and Safety Reasons: Where required by law, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a government request.

  • In Connection with a Business Transfer: In the event of a merger, acquisition, sale of company assets, financing, or similar transaction, your Personal Information may be transferred as part of the business assets, subject to confidentiality commitments.

  • With Professional Advisors: Such as lawyers, accountants, and auditors, where necessary for professional advice or to comply with legal obligations.

6. INTERNATIONAL DATA TRANSFERS

Our operations are supported by a network of computers, servers, and service providers located globally. Your Personal Information may be transferred to, stored in, and processed in countries other than your country of residence, including the United States, which may have data protection laws that differ from those in your jurisdiction.

When we transfer your data internationally, we implement appropriate safeguards (such as Standard Contractual Clauses approved by relevant authorities) to ensure it remains protected in accordance with this Policy and applicable law.

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance functionality, analyze trends, and personalize content and advertising. You can control the use of cookies at the individual browser level. For a complete description of the technologies we use and your choices regarding them, please consult our Cookie Policy.

8. DATA RETENTION

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, legal obligations).

Typical retention periods include:

  • Transaction Data: 7 years for tax and financial record-keeping.

  • Service and Booking Data: Up to 3 years after your last interaction for service improvement and legal protection, unless a longer period is necessary.

  • Marketing Data: Until you withdraw your consent or opt-out.

  • Session Recordings: For the period specified at the time of consent (e.g., 30 days, 1 year).

9. YOUR PRIVACY RIGHTS

Depending on your geographic location, you may have certain rights regarding your Personal Information, which may include:

  • The right to access and receive a copy of your data.

  • The right to rectify (correct) inaccurate data.

  • The right to erasure ("right to be forgotten").

  • The right to restrict or object to our processing.

  • The right to data portability.

  • The right to withdraw consent (where processing is based on consent).

  • The right to opt-out of marketing communications.

  • The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details in Section 13. We will respond in accordance with applicable law and may need to verify your identity before processing your request.

10. DATA SECURITY

We implement reasonable and appropriate administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

11. CHILDREN'S PRIVACY

Our Website and Services are not intended for, designed for, or directed at individuals under the age of 16 (or the higher age of majority in their jurisdiction). We do not knowingly collect Personal Information from children. If we become aware that we have inadvertently collected such data, we will take prompt steps to delete it.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last Updated" date at the top of this page. We encourage you to review this Policy regularly.

If changes are material, we will provide more prominent notice, such as via email or a banner on our Website, where required by law.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Thank you for placing your trust in Inkhari LLC

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